Acceptance of Terms

By accessing and using 1ersai.com and our AI automation services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Service Description

1ersai.com provides AI automation services including but not limited to:

• Automated lead response and qualification systems
• AI-powered follow-up messaging
• Appointment booking automation
• Customer communication management
• Custom AI assistant development

Our AI systems are designed to respond to prospects within 60 seconds, qualify leads, and book appointments automatically while maintaining natural, human-like communication.

Service Level Agreement

Performance Guarantee

We guarantee that your AI system will be operational 24/7 and respond to messages within 60 seconds during normal operation. Setup is completed within 7 days of service initiation.

90-Day Results Guarantee

If you don't receive 10X more qualified leads booking appointments within 90 days, we will provide a full refund and you keep the entire AI system and setup at no cost.

User Responsibilities

You agree to:

• Provide accurate business information and requirements
• Respond to qualified leads and booked appointments promptly
• Maintain your calendar integration for appointment booking
• Not use our services for illegal, harmful, or unethical purposes
• Comply with all applicable laws and regulations
• Not attempt to reverse-engineer or replicate our AI systems

Data & Privacy

Data Collection

We collect and process data necessary to provide our AI automation services, including lead information, conversation data, and business metrics.

Data Security

We implement enterprise-grade security measures to protect your data. All communications are encrypted and stored securely.

Data Ownership

You retain ownership of all your business data. We use this data solely to provide and improve our services.

Payment Terms

Service fees are charged based on your selected plan. Payment is due according to your billing cycle. Late payments may result in service suspension. Refunds are provided according to our 90-day guarantee policy.

Limitation of Liability

While we strive for 100% uptime and accuracy, 1ersai.com shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our services. Our total liability is limited to the amount paid for services in the 12 months preceding the claim.

Service Modifications

We reserve the right to modify, enhance, or discontinue services with reasonable notice. We will make commercially reasonable efforts to maintain backward compatibility and minimize disruption.

Termination

Either party may terminate services with 30 days written notice. Upon termination, you retain access to any custom AI systems built during the service period, and all data will be made available for export.

Governing Law

These Terms of Service are governed by the laws of the jurisdiction where 1ersai.com operates. Any disputes will be resolved through binding arbitration.