Information We Collect

Business Information

When you use our AI automation services, we collect business information including:

• Company name and contact details
• Industry and business type
• Calendar integration data for appointment booking
• Business communication preferences
• Service requirements and objectives

Lead and Customer Data

Our AI systems process data necessary for lead qualification and customer communication:

• Lead contact information (names, phone numbers, emails)
• Conversation history and message content
• Response times and engagement metrics
• Qualification status and appointment booking data

Technical Data

We automatically collect technical information to ensure optimal service performance:

• AI system performance metrics
• Response accuracy and timing data
• Integration status and error logs
• Usage statistics and system health data

How We Use Your Information

Service Delivery

We use your information to provide our 24/7 AI automation services:

• Responding to leads within 60 seconds
• Qualifying prospects based on your criteria
• Booking appointments directly in conversations
• Following up with leads automatically
• Maintaining natural, human-like communication

Service Improvement

We analyze data to enhance our AI systems and deliver better results:

• Improving response accuracy and natural language processing
• Optimizing lead qualification algorithms
• Enhancing appointment booking success rates
• Developing new automation features

Performance Monitoring

We monitor system performance to ensure our 10X qualified leads guarantee:

• Tracking lead generation and conversion metrics
• Monitoring AI response times and accuracy
• Analyzing appointment booking success rates
• Measuring overall system effectiveness

Data Security & Protection

Security Measures

We implement enterprise-grade security to protect your data:

• End-to-end encryption for all communications
• Secure cloud infrastructure with redundancy
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Data backup and disaster recovery systems

Data Storage

Your data is stored securely in our protected systems:

• Encrypted storage in secure data centers
• Regular automated backups
• Geographically distributed redundancy
• Compliance with industry security standards

Data Sharing & Disclosure

No Data Sales

We never sell your personal or business data to third parties.

Service Providers

We may share data with trusted service providers who help us deliver our services:

• Cloud hosting and infrastructure providers
• Communication platform integrations
• Calendar and scheduling services
• Analytics and monitoring tools

Legal Requirements

We may disclose information when required by law or to protect our rights and safety.

Data Retention

We retain your data for as long as necessary to provide our services and fulfill our business purposes:

• Active service data is retained throughout the service period
• Lead and conversation data is kept for service optimization
• Technical logs are retained for system maintenance and improvement
• Upon service termination, data is available for export for 90 days
• After the export period, data is securely deleted from our systems

Your Privacy Rights

Access and Control

You have the right to:

• Access and review your data in our systems
• Request corrections to inaccurate information
• Export your data in a portable format
• Request deletion of your data (subject to legal requirements)
• Opt-out of certain data processing activities

Data Portability

You can export all your data at any time during your service period and for 90 days after termination.

Cookies & Tracking

Our website uses essential cookies for functionality and performance:

• Essential cookies for website operation
• Performance cookies to improve user experience
• Analytics cookies to understand website usage
• No advertising or tracking cookies

You can control cookie preferences through your browser settings.

International Data Transfers

Your data may be processed in countries other than your residence. We ensure appropriate safeguards are in place for international data transfers, including:

• Adequate protection measures
• Contractual data protection clauses
• Compliance with applicable data protection laws

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Privacy Policy Updates

We may update this Privacy Policy periodically. Material changes will be communicated through:

• Email notification to active users
• Website notice of policy updates
• Updated "Last Modified" date

Continued use of our services after changes constitutes acceptance of the updated policy.